Best Punta Cana Airport Transfer – Refund Policy
At Best Punta Cana Airport Transfer, we strive to provide excellent service to our customers. To ensure transparency and fairness, we have established the following refund policy for our transfer services in Punta Cana:
- Full Refund for Cancellations 24 Hours Prior to Service:
- Customers are eligible for a full refund or deposit return if they cancel their transfer service at least 24 hours before the scheduled time.
- Cancellations must be communicated via email to info@bestpuntacanaairporttransfer.com, including the order number received upon booking.
- Cancellation Process:
- To cancel, customers must send an email to info@bestpuntacanaairporttransfer.com with the order number.
- By reserving a transfer service through our platform, customers acknowledge and accept these cancellation conditions.
- Same-Day Cancellations:
- If a customer decides to cancel on the same day as the scheduled service, a 25% charge of the total service cost will apply.
- This fee compensates for the loss of potential bookings due to reserving the vehicle for the customer on short notice.
We appreciate your understanding and cooperation with these policies, which enable us to maintain the quality of our services. If you have any questions or concerns, feel free to contact us at the provided email address.
Thank you for choosing Best Punta Cana Airport Transfer for your transportation needs.